Frequently Asked Questions

Our full ingredients list can be found here.

Yes, Waterwise Hand Soaps are safe to use as part of your routine hand hygiene during the COVID19 pandemic.

We do not claim that our hand soaps kill germs (viruses and bacteria) as anti-bacterial hand soaps contain ingredients that are not yet proven to be safe. Many studies contest the usage of antibacterial soaps, including the FDA.

Instead, our hand soaps contain surfactants which actively lift and remove viruses and bacteria from your hands during a routine wash. Furthermore, the World Health Organization does not distinguish antibacterial from regular hand soaps with the latest guidance issued on managing the COVID19 pandemic.

Whilst we consider our hand soaps to be a safe addition to your home during the COVID19 pandemic (or otherwise), nothing replaces routine hand hygiene. Ensure to wash your hands regularly, and carry an alcohol-based hand sanitizer on you if you need to wash your hands on-the-go outside home.

If you already have a foaming hand soap dispenser, we encourage you to re-use it! Just make sure it is in-fact a foaming dispenser as a regular soap dispenser will not work.

Click here to shop our cost-effective refill packs.

Water temperature is the key factor influencing dissolve time of the hand soap tablet.

Recommended: If using hot tap water (140°F or 60°C), it should take 10-20 minutes to dissolve.

If using cold tap water (70°F or 20°C), it may take 40 minutes to fully dissolve.

To accelerate dissolving, you may wish to stir the tablet with a spoon.
Please do not use boiling water or shake the dispenser as the tablet is dissolving, as this may build up pressure in the bottle resulting in a spill.

Our foaming hand soap is not antibacterial and for good reason. The FDA has advised that consumers avoid antibacterial soaps .

Our hand soaps include effective surfactants to wash away germs, leaving your hands both clean and moisturized.

Our hand soaps have tested to be generally safe for people with sensitive-skin including eczema.
In rare instances where skin irritation occurs, we advise you stop using the product. If you are known to have severe reactions to hand wash, we recommend excising caution when trying new soaps including ours.

For more information, refer to our full ingredients list here.

Yes. We use no ingredients sourced or derived from animals.

Our hand wash packaging is made from 100% recyclable or compostable materials.

• Box Packaging: Cardboard paper (Recycle or compost)
• Bottles: Aluminium (Recycle)
• Foaming Pump: PP - Polypropylene (Recycle #5)
• Tablet Wrapper: Cardboard paper with PLA lining (Compost)

Tablet Wrappers: Our wrappers are 100% home compostable under the internationally recognised TÜV AUSTRIA standard, and can be disposed in home or community compost. If you don't have access to these, the best alternative is to dispose in landfill, where they will eventually decompose completely. Whilst the wrapper is technically recyclable, it may contaminate recycled plastics doing more harm than good. Fortunately, the wrapper can be disposed to landfill without harming the earth.

Our tablets are designed to dissolve in regular tap water to form an effective, safe, long lasting solution. We have taken the best ingredients from a premium foaming hand soap, and concentrated them to exclude the water.

What does this mean for you? It's simply really, just remember these 3 steps:

1. Fill 250ml (8.5fl oz) of warm tap water into your foaming dispenser. Do not use boiling water!
2. Drop in the Waterwise Tab and let it dissolve. The magic show usually takes 15 minutes. Tip: If the water is too hot, it may be best to wait for the tablet to dissolve before screwing on the pump to avoid pressure build up and split foam.
3. Enjoy a moisturizing foaming lather! Pump twice onto wet hands for a thorough hand wash

P.S. Waterwise Tabs work with all foaming hand soap dispensers. You can use our beautiful bespoke bottles or BYOB.

The research & development team performed extensive tests using a variety of tap water from different regions and found no issues. However, if you use bore water or do not trust your tap water, we recommend using your regular drinking water or boiling the tap water for 2 minutes, letting it cool slightly and then dissolving your tablet.

Not at all. Using cold water means the Waterwise Tab might take around 25 minutes to dissolve. Good things come to those who wait.

1 tablet lasts the average household 4 weeks with frequent use.

Each tablet creates 250ml of foaming hand soap and delivers up to 150 hand washes per tablet. That's only 0.67 paise per hand wash!

Absolutely! Our soaps work with any dispenser that has a foaming pump. Unfortunately, a regular soap dispenser will not work.

No. The Waterwise Tab will dissolve on its own terms - no need to shake! If you want to accelerate the dissolve time, you may stir the solution with a spoon.

Firstly, most people prefer foaming or liquid soap over bar soap, especially in shared environments such as the kitchen or a shared bathroom.

Foam soaps are more eco-friendly. Industry studies found people using foam soap consumed 16% less water than liquid soap.

Furthermore, a bottle of Waterwise Foaming Hand Soap lasts approximately 450 pumps (using a Waterwise bottle) compared to normal liquid soap with 125 pumps.

Foaming soaps typically biodegrade faster than traditional soaps, partly due to the forced air that causes natural lathering. As a result, less soap ends up down the drain which is better for our environment.

While there doesn’t appear to be any advantage for soap foam over liquid soap when compared in a laboratory environment, there appears to be a social and psychological component to the benefits of foam.

In India, and increasingly around the world, foam soap products are considered more luxurious, and are typically reported as being preferred over liquid soap due to the rich, thick texture of the product. It stands to reason that the more people enjoy using the product, the more likely they are to use it – theoretically increasing hand hygiene compliance rates. More studies on this topic are needed, but for this reason, foam soap may offer some hygienic advantage over traditional soap products.

Pumps that dispense foam work by mixing air with the soap creating foam. The neck size of the foam pump is much larger than a regular pump to allow room for the air chamber. The easiest way to know if you have a foam pump is to test it with a diluted solution of water and regular soap or detergent. If it foams, it’s a foam pump!

Our Waterwise Foaming Hand Soaps, like other foaming soaps, must be used with a foaming dispenser.

A foaming dispenser is different to a regular or traditional soap dispenser. In addition to the pump, a foaming dispenser includes an air chamber to pressurize and mix air into the solution to create the foam we all know and love.

The easiest way to know if you have a foam pump is to test it with a diluted solution of water and regular soap or detergent. If it foams, it’s a foam pump!

Yes! The soaps are water-based, biodegradable (including the surfactants), non-antibacterial and ph-balanced. Our tablets do include a minor concentration of polyethylene glycol (also used in soft drinks, marinades, spices, cake mixes etc) which can cause issues with septic systems at high concentrations, however, the PEG concentration of our soaps is <0.008%, which is considered generally fine for most systems.

Coconut:

Our products contain coconut derivatives and therefore considered non-COC. Our hand soaps include the ingredient Sodium C14-16 Olefin Sulfonate (a surfactant that cleanses skin) which is derived from coconuts.

Whilst both options are zero-waste and we love bar soap, we developed our soap tablets because many people prefer soap from a dispenser or prefer the feel of foaming soap, compared to bar soap. This is especially true for shared environments, such as a kitchen or shared bathroom where people are typically less comfortable using bar soap.

The hand wash dispenser dimensions with foaming pump included are:

Kiddie Friendly Aluminium: 165mm (H) x 65mm (D)

Whie our tablets do not generally have an expiry, we recommend using the Hand Wash tablets within 24 months of purchase when stored in their home compostable wrapping

Yes! Waterwise tablets, perhaps surprisingly, are best classified as “soap-free”. Our R&D team tested a huge variety of formulations and found pure soap formulations triggered more reactions to sensitive skin, and left many hands feeling dry. For this reason, we picked ingredients that are classified as soap-free, leaving your hands feeling moisturised rather than dry.